Oss Bss Interview Questions And Answers Pdf

File Name: oss bss interview questions and answers .zip
Size: 10348Kb
Published: 23.04.2021

Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website.

Testing Telecom Domain with Sample OSS/BSS Test cases

Are you ready to face the interview for Telecom billing jobs? Do not panic wisdom jobs assist you with interview preparation? If you are not sure about the questions that are asked by the interviewer then go through wisdom jobs interview questions and answers page to crack the interview.

Telecom billing is the billing software with a set of communication providers that are responsible to collect consumption data, calculate billing invoices and produce bills to the customers and manage their debt collection. You find various job positions like billing associate, billing clerk, billing executive, billing director etc. If you are interested to work as billing assistant you need to create and send invoices and update records with new payments and customer information.

So, to get ready for the interview below are the given telecom billing job interview questions and answers which will surely make you to reach greater heights. Question 1. Question 2. It reflects charges for telephone, mobile, and voice mail services. An entry in this category could represent labor charges for the installation of a computer, the cost of equipment replacement, or a credit for phone calls, as a few examples.

Question 3. Answer : Only authorized users, for the most part, Telecom Coordinators and budget personnel, have the ability to access the online bill.

Question 4. The costs for the international service should then be included on the Travel Reimbursement Voucher and the appropriate monthly statement s should be attached.

Question 5. Answer : No, all university telephone numbers have been programmed to block collect calls. Question 6. Answer : Eligibility for a wireless communication device stipend is determined by each unit based on budget availability and on a position-by-position basis. Question 7. Answer : Stipends are not available for iPads; however most cell phones can be used as hotspots for devices like iPads.

Individuals should be mindful of the cost associated with data plans charged to their department while also receiving a stipend for a personal wireless communication device.

Question 8. Answer : There are two options for a conference bridge. Question 9. Answer : It is possible your phone set is blocked from placing long distance calls. Contact your Telecom Coordinator to verify the calling capability of your phone set. If the calling capability needs to be changed, your Telecom Coordinator needs to submit an electronic Pinnacle "change" request asking that the class of service be changed for that extension.

Question What Do I Do? We recommend that those users check their voice mail at least once each day. Dial 5-digit extension where calls will be sent, hang up. Multi-line set: To Activate -- Without lifting the handset, press Forward key indicator flashes and dial the 5-digit phone number where calls will be sent.

Press Forward key again indicator becomes steady. To Cancel -- Without lifting the handset, press Forward key indicator goes off. To Reactivate -- To forward to the number that was previously programmed, press Forward key twice indicator becomes steady. I Don't Share An Extension. Answer : Have your Telecom Coordinator submit an incident ticket through Pinnacle with your name and telephone number your indicator will be reset and a test message will be sent into your mailbox to reactivate it.

Answer : For time stamp information on one message, press seven two and the system will play the envelope information, giving date and time of call, recorded name of user or mailbox number if name has not been recorded. To have the date and time feature enabled for all messages, have your Telecom Coordinator input a voice mail request via our online system. Answer : After pressing your message key or dialing extension from your office phone, you will receive a prompt to enter the mailbox number.

You must enter your individual seven digit mailbox number and then press. This number usually starts with xxxx or xxxx. Then, enter your password followed by. Answer : Access your voice mailbox.

If you recorded a temporary greeting, the system will tell you that a temporary greeting is being used. Press 8 2 3 and, when prompted, press 7 6 to delete it. Answer : Your bill must include the name and toll-free telephone number of any company that has charged you for its services, along with the charges for those services. If you don't recognize the company or have questions about the Services for which you've been billed, call the company to ask for more information about the services.

Some service providers do not bill their customers directly, so they must contract with local companies to bill for them. These service providers send us your usage data electronically, and we use that information to bill on their behalf. Increasingly, telemarketers and scam artists use customers' phone numbers to post unauthorized and fraudulent charges in the data sent to us for billing. These charges can be for many things, but the result is that the charges are included in the billing data.

We have no way to monitor its accuracy. The billing rules are intended to make sure that the format of your bill helps you more easily identify any unauthorized or fraudulent charges. Answer : The TIB rules require that we organize your bill so that charges from each company billing you for service appear separately.

For example , if you have chosen one long-distance company for your in-region intraLATA long- distance calls and another for your out-of-region and state-to-state interLATA calls, your bill will list the calls with each company separately.

Answer : You may find charges on your bill that are not from your local company. The name and toll-free number of the company charging you for telephone-related services is listed in the section where those charges appear. You should call that company and ask for an explanation. You can also dispute the charges and request that the company remove them from your bill.

As your local company, we remind you that as part of our service commitment, our business office is always available if you have questions about your bill. If you have any difficulty in contacting the service providers listed on your bill, or if you're not satisfied with the response they give you, we' help you resolve the problem. Answer : In its rules, the FCC ordered that customers be notified of a "new" service provider any time a bill includes charges from a company that did not bill the customer for services in the previous billing cycle.

However, such notification applies only to "subscribed" services; i. For example, long-distance surcharges, voicemail, Internet access, and other services that continue until you terminate them, are subject to the notification rule.

On the other hand, services billed on a per- transaction basis, such as directory assistance, dial-around toll calls, and other "non-recurring" pay-per-call services, are not subject to the notification requirements. Answer : We identify all charges on your bill that, if not paid, could result in the disconnection of your basic local service; such services are listed as "deniable" charges. Non-payment of other, "non-deniable" charges can result in the termination of that specific service, but will not lead to the disconnection of basic local service.

If you don't recognize the charges, you should call the toll-free number listed on the bill within 60 days to ensure there is no interruption of the service in question. Answer : Some service providers bill you directly.

Others use third parties, known as "billing agents" or "aggregators," to bill for them. Thus, the actual service provider is not always the appropriate party to contact if you have questions or problems. In fact, some service providers have contracted with third-party billing agents or aggregators just to handle inquiry and dispute resolution of the charges placed on your bill.

The rules require that the toll-free number listed on your bill as the "inquiry contact" - regardless of whether it's for the actual provider, a billing agent, or an aggregator - must connect you to someone who has "sufficient knowledge and authority" to resolve account inquiries and requests for adjustment.

The FCC allows the use of inquiry contacts because of consumer concerns about the complexity of their bills and because of increased fraud and abuse. Answer : Service providers are not required to include their business address on each telephone bill for the receipt of consumer inquiries and complaints. However, they are required to make their business address available to consumers on request through their toll-free number.

Answer : In most cases, the basic local service rate covers your dial tone - the service connection that allows you to make and receive local non-toll calls. Failure to pay the basic local service rate and applicable taxes and fees will result in disconnection and loss of service. Local telephone service is billed one month in advance - and is usually due within 10 days after receipt.

Charges for usage, on the other hand, are billed after a particular service; e. Answer : As part of its effort to promote competition, the FCC reviewed the rules and regulations that govern the telephone industry and decided to rebalance rates and charges. The SLC increases reflect the FCC's belief that end-user customers should be more directly responsible for the costs necessary to provide them service and that the "access charges" paid by long-distance companies should be reduced.

Reasoning that rural customers should pay the same levels of subscriber line charges as urban customers, the FCC expanded the SLC changes to community based telecom providers in The amount of the FUSC on your monthly bill depends on the services you order and the number of telephone lines you have.

Generally, the surcharge is applied per line. The federal government has established national programs to support universal telephone service. The federal Universal Service Fund assists with the costs of providing "affordable" telecommunications service to low-income individuals and to residents in rural, high-cost areas.

In addition, Congress has expanded the program to help schools, libraries, and rural health care providers obtain leading-edge services, such as high-speed Internet access.

All providers of telecom services contribute to the support of these universal service programs. The federal SLC fees are re-distributed to local telephone companies based on our specific costs.

These funds enable us, and other local companies and cooperatives in hard-to-serve, high-cost areas, to recover some of the costs of the facilities we use to connect your home or business. The FUSC fees allow us to recover our contribution assessments for the federal universal service programs. A portion of the funds collected from the Federal Universal Service Charge is distributed to keep rates in high-cost rural areas at or near the national average.

Answer : For almost 70 years, the nation has made a policy commitment to make telephone service available to as many Americans as possible - rich or poor, rural or urban. When Congress passed the Communications Act in , it established the concept of universal service as a principle to promote the development and reach of the national telephone network by distributing costs across various services and users in order to connect all segments of the American public.

Universal service recognizes the economic reality that the cost of providing telephone service in rural areas such as where Public Service Telephone operates, is significantly higher than in well-populated, urban parts of the country, but that the nation as a whole benefits from a network that connects to as many Americans as possible.

We can look on universal service as a system by which everyone benefits because everyone else has a telephone.

Telecom Billing Tutorial

What is ISUP protocol? If RF power is good then what is the best Rx and Tx power? What do you mean by TSCM? Which frequency is used in voice sampling? What is SS-7 signaling system? Where memory is allocated for variables in a program? What are various statuses of kernel?

George Campbell 27 days ago. Ronald Evans 11 days ago. William Adams 4 days ago. Telecommunications interview questions and answers for freshers and experienced - List of Telecommunications questions with answers that might be asked during an interview. Paul Nelson 26 days ago. How prolonged do you plan to stay at company if offered the Bss Engineer position?

Telecom Testing Interview Questions

And links I consider interesting enough to share. Nice information. I need more info from RA perspective. TM Forum has an initiave on Revenue Assurance.

Before moving deeply into Telecommunication Telecom domain, let us first understand what a Domain is and why Domain Knowledge is important in the Software Industry? In those days, testing done was only specific to an application and there was no much involvement of domain in it. But nowadays, with the advancement in technology, demand, client expectation, etc. Domain knowledge is much essential for a tester because testers having domain knowledge can test their respective software applications better than the others who have little or no knowledge of the domain. Domain means a specific industry like Banking, Insurance, Telecom etc.

Telecom Billing Interview Questions & Answers

Are you ready to face the interview for Telecom billing jobs? Do not panic wisdom jobs assist you with interview preparation? If you are not sure about the questions that are asked by the interviewer then go through wisdom jobs interview questions and answers page to crack the interview.

Telecom Domain Testing: Protocol Testing and Telecom Testing Tools

An IVR interactive voice response system can be a complicated maze of menus, branches, and choices. Complex systems of this type require in-depth testing to ensure that customers are not confused or lost. IVR manufacturers, systems integrators, and companies that own an IVR, all need to test the functionality of their system before it goes live to the outside world.

How prolonged do you plan to stay at company if offered the Bss Engineer position? What are your professional objectives for an Bss Engineer? What is most OSS testing : open sourse software testing. More Manual Testing Interview Questions. What are the diff ways to check a date field in a website?

Solutions architects are professionals who are responsible for solving certain business problems and completing projects. Businesses today rely on the expertise of solutions architects to recommend and manage hardware and software systems that are central to operations. For this reason, people with technical acumen and development skills may look into becoming a solution architect. In this article, we'll provide the top 35 solution architect interview questions to expect during a job interview with example answers. These are general questions you might be asked in a solutions architect interview:. The following solutions architect interview questions will help you prepare for your next interview:. In-depth questions are those that require you to answer in steps or provide examples, like a portfolio, or work-out a sample problem.

Top 35 Solution Architect Interview Questions and Example Answers

Telecom Testing is defined as the testing of Telecommunication software. Since the shift of the telecom sector to digital and computer networks, telecommunication industry uses software indispensable. Telecom sector depends on the various types of software components to deliver many services like routing and switching, VoIP broadband access, etc.

Она подошла к окну, вертя бумагу перед глазами, чтобы найти лучший угол для падения лунного света. - Мидж… пошли. Это личный кабинет директора.

Сьюзан вопросительно смотрела на .

Две эти команды разделяло меньше одной минуты, но она была уверена, что разговаривала с коммандером больше минуты. Сьюзан просмотрела все команды. То, что она увидела, привело ее в ужас. С интервалом в три минуты была зарегистрирована вторая серия команд запирания-отпирания.

Сьюзан с трудом воспринимала происходящее. - Что же тогда случилось? - спросил Фонтейн.  - Я думал, это вирус. Джабба глубоко вздохнул и понизил голос.

20 telecommunications interview questions and answers
2 Response
  1. Alsan T.

    Rehabilitation for spinal cord injury pdf strategic management of technological innovation 5th edition pdf

  2. Hullen J.

    1. Tell me about yourself? It seems like an easy interview question. It's 2. Where do you see yourself in five years' time? What the interviewer 3.

Leave a Reply